Tác giả giới thiệu những phương pháp quan sát và phân tích hành vi, cử chỉ, lời nói để hiểu rõ tâm lý và tính cách người khác. Sách phù hợp cho những ai muốn nâng cao kỹ năng giao tiếp, đàm phán và quản trị nhân sự.
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OREKA VIETNAM LIMITEDBusiness license number: 0109460213Place of issue: Business Registration Department - Hanoi Authority for Planning and Investment- Date of issue: 17/12/2020